We would be happy to help you to the fullest extent. Contact us through the 'Report an Issue' option in the app menu and include your system logs so we can help you troubleshoot further. Permanant Kill Switch is not available yet on iOS. Regarding the Kill Switch, could you please give us some more information? Are you manually disconnecting from the VPN server? In that case, don't expect for Kill Switch to be turned on, because the feature serves to prevent a connection to the internet only in the case of an unexpected disconnection. Please note that you can create your custom profile in the "Profiles" section of the Proton VPN app, where you can select the country you prefer and connect to the fastest server (or a specific server). The 'Fastest' option selects the fastest server based on a number of factors such as your physical proximity to the server, server load, etc. Protect your communications with encrypted email that is private by default. Your privacy is ensured by strong encryption, open-source code, and Swiss privacy laws. Additionally, you could try changing to the WireGuard, or OpenVPN – TCP protocol to see if the speed improves. Create a free account Proton is privacy you can trust Proton provides easy-to-use encrypted email, calendar, file storage, and VPN built on the principle of your data, your rules. You could try some of the tips in this guide to improve your connection speeds. Hello Jake! We do not limit the bandwidth of your connection, so connection speeds may be influenced by many other factors such as your native ISP speed, location, server load, network setup, etc. If you still need assistance, feel free to edit your review and tell us your ticket number so we can help you to the fullest extent. Each of our customer support agents is trained and prepared with great diligence before they start answering publicly and they are in constant communication with our developers and engineers to provide you with the latest information regarding bug fixes, troubleshooting, and upcoming improvements. You could also try changing to the WireGuard, or OpenVPN – TCP protocol to see if the speed improves. Create the ProtonVPN Gift Card Free for ProtonMail & ProtonVPN. You could try some of the tips in this guide to improve your connection speeds. Sign up for a free Proton Mail plan or log in to your account. Additionally, we do not limit the bandwidth of your connection, so connection speeds may be influenced by many other factors such as your native ISP speed, location, server load, network setup, etc. Please note that we are constantly working on provisioning additional servers in new locations and also expanding our available server list on locations where constant high server load is noticed.
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